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Machine Fixed in an Hour
I had a great experience with Cal Tech starting with the telephone call to the office who were very friendly and customer service oriented. No pre-recorded messages. Real people. Alfonso was absolutely great and had the machine fixed in approximately one hour. Anyone who needs service on their printer should call Cal Tech and you will not be disappointed.
~ Chuck Ranney, Lake Forest
Dependable, Friendly & Respectful
We can always depend on Cal Tech Copier Inc. to service our copiers and printers. Technicians arrive at the specified date and time. They are always friendly and respectful. The staff are friendly and helpful when we call the request service.
~ Michelle Tucker, Inertia Engineers Inc., Valencia
Very Thorough Technician
Technician was thorough in examining the printer. I was made aware of the difference in printer inks. My ink was not a Canon original, the numbers at the bottom of the cartridge were different. After changing the ink cartridge, my printer worked fine. Thank you!
~ Eunice LaVerne Culbert, Los Angeles
Cal Tech is the best!!!!! They did an amazing job servicing my laser jet printer, and their technician Dwayne did a phenomenal job!! I would highly recommend them to all my friends and family members.
~ Sergio Lara, Lynwood
Cal Tech is #1
I am very pleased and satisfied with the service and the business copier for my home office. The owner was very friendly, easy to talk with, and very helpful in my selection. My copier is working great and handles the volume of paperwork I need. I recommend Cal Tech Copier to any person or business that is looking for a copier or copier service. When I am ready for a new copier for my other office Cal Tech Copier is on my #1 list. It was a pleasure doing busy with Cal Tech Copier.
~ Ruanda Barnes, Arthur D. Barnes Inc., Torrance
Great Service at my Home & School
Can always depend on you to come and take care of any needs I have with machines, whether at home or school.
~ Mrs. Joanne Andrews, Taylor-Tot Playhouse, Los Angeles
Very Pleased with Service
Client very pleased with service. Technician Dewayne is very professional & knowledgeable. Would definitely use Cal Tech again when needed.
~ Debbie, Diaz Medical Billing, Los Angeles
Resolved our Printer Issues
Alfonso was very friendly and helping in resolving our printing issues and providing us with comparison toner pricing on site. Thank you for your help!
~ Ashely, Calivan Distributing
Happy to Refer Cal Tech to Anyone!
My laser printer had an issue. The tech, Dewayne, diagnosed and repaired the issue. He was knowledgeable, experienced, and informative. The cost was fair. I will refer this company to anyone that I know that has a printer problem.
~ Joel Mark, Photographer, Hollywood
Cal Tech Fixes Every Problem
Cal Tech keeps our old (10+ years) work horse printer alive. Never a problem they could not fix. Their technicians are pleasant and knowledgeable. Thank you Alfonso and Cal Tech.
~ Sandy Rehberg, Bell Foundry Company, South Gate
Happy with the Prompt Service & Follow Up
Alfonso was very prompt and we were very happy with the services he provided. We appreciated the follow-up call to make sure our printer was running ok. Thank you!
~ Mia, Dr. August de Oliveira DDS, Encino
Excellent Service & On Time
We had excellent service! They came within the window of time quoted. Alfonso, our tech, was excellent. Very professional & he knew the Epson machine. We would definitely call them again if we needed service on our Epson.
~ Cynthia Diaz, Monterey Park, CA
Respectful, Efficient & Courteous
I’m pleased with the technician, Mr. Alfonso. He is very efficient and courteous whenever he comes to repair the parish Xerox machines. Very respectful to yours truly.
~ Reverend Leslie N. Delgado, Pastor, Sanctuary of our Lady of Guadalupe, Los Angeles
They are the Best!
I have been using Cal Tech Copier for almost 3 years now! I was scared at first because the copier I have is super old and we make over 150,000 copies just in one year. You can imagine the repairs it needs over a period of time. Well Linda, Connie & Melanie have all been really helpful and super nice over the years to set up my appointments, etc. For Jorge, he is my normal tech who is AMAZING!! He really knows what he is doing. He has replaced almost every single part in there!! I am clueless when it comes to that stuff but Jorge is on point and knows his stuff!! Anytime I have a question he is more than happy to answer it. Thank you, Jorge. I am happy that I found Cal Tech Copier on Yelp. I know the reviews are not the best but they are the best in my eyes!! I don't know what I would do without them!! The thing I love about this company is the prices are very reasonable and sometimes they come same day if they can fit me in their schedule. Thanks Cal Tech Copier for all your help!!
~ Ms. Kristy Camfield, Manhattan Academy, Manhattan Beach
Sound Advice & Information
Alfonso was very professional, informative and kind. Pleasure to have him in my home office. He gave me sound advice and information. I am highly satisfied!
~ Jane Kaye, Notary on the Run, Irvine
Solved My Printer’s Problems
First of all, they said they would be at my house at 9:00 am & wonders of all wonders, they were! I had a problem with my laser printer not printing. The tech was thorough & efficient. In no time, he solved my problem. He was patient in explaining things that I did not know about my printer. The price I was charged was exactly what I was quoted. He left my house at 9:30. So in just 30 minutes, he solved all my printer problems & I am happy to recommend Cal Tech. The tech's name was Art.
~ Joan Atchinson, Redondo Beach
Fixed on the First Visit!
Always quick and efficient service. Very friendly staff. Alfonso knows what to do the first time!
~ Barbara DeGuire, ABC Nursery, Gardena
Timely and Professional Technician
Alfonso came into our establishment today and repaired our printer in a timely and professional manner. It was easy to see he knew what he was doing and I could not be happier with his services. I had a problem with another of our printers and he was able to determine the problem in a matter of seconds. Could not have had a better experience! Two thumbs up!
~ Maribel Haro, Hajoca, Hawthorne
Excellent Service Every Time
I am a repeat customer of Cal Tech & remain very pleased with their service. The tech who did my repairs, Alfonso, was prompt, efficient, knowledgeable & enjoyable to work with. Thank you for your continued service.
~ Lynne Romano, Law Office of Lynne Romano, Pasadena
Informative & Cordial
Alfonso is a very professional, knowledgeable & cordial repair technician. As he tried to repair our copier, he kept us informed every step of the way. We ended up buying a new copier, which Alfonso set up for us. Great customer service!
~ Mario Zelaya, Permits Today, Pasadena
Friendly & Efficient
Excellent Service! Friendly & efficient! Thank you.
~ Louise Adams, H & P Mobile Geochemistry Inc., Signal Hill
Cal-Tech really helped my company out. We were in a jam & needed an affordable printer/scanner/fax/copier asap. Kathy provided wonderful customer service & followed up to ensure that we were getting a great machine. Dewayne came out here & set it up plus is keeping up with the maintenance. Overall, wonderful experience. I highly recommend Cal Tech Copier.
~ Ariel Cortez, Spencer Reed Consulting, Long Beach
The Problem Solvers
Connie is a good representative of Cal Tech Copier. She is always pleasant, professional & persistent in solving problems.
~ Dave Neiman, Lake Value Management, West Covina
Personable & Knowledgeable
We have used Cal Tech Copier & their service tech Dewayne is amazing! He really took the time to assess our problem & explain what we could do to avoid future issues. He is very personable & knowledgeable. I give him an 11 out of 10 rating.
~ Heather Morawski, LPI Inc, Santa Monica
Impeccable Service with a Smile
We were in the market to try a new vendor for the maintenance of our copier. From the first inquiry to get a quote of cost, the response from Kathy & Linda was prompt, efficient & all of my questions were answered. The decision was made to sign a maintenance agreement & what an excellent choice! Both Linda & Kathy, although I have never met them, offer superb “service with a smile.” The technician, Jorge, arrived promptly & was very professional plus thorough. Overall, the service extended thus far has been impeccable. I highly recommend them & give them a thumbs up.
~ RaChelle Williams, Executive Service Corps, Los Angeles
Printer Issue Resolved
Very satisfied with Alfonso’s resolving our printer problem. We will recommend Cal Tech and will use this company again. Thank you!
~ Alice Allen, Better Life Services, Inc., Hollywood
Taking Care of Business
Alfonso was very friendly and efficient. He is handling our maintenance and taking care of ordering necessary parts.
~ Kathy Manderfield, Bessire & Casenhiser, Simi Valley
Courteous & Punctual Service Techs
"Danny showed up on time. Very courteous. Fixed the copier & asked if there was anything else we needed help with. Very nice service man."
~ Karen Nelson, Westlake Village
Top Notch Service
"The customer service from Cal Tech, as well as the knowledge & professionalism exhibited by their technicians, is top notch!"
~ Sylvia Tannenbaum, OhCal Foods, Woodland Hills
Great Technical Support
Danny set up my Canon copier. Danny provided me with very good ability in terms of knowledge & technical support processes. I am a very happy customer. Thank you.
~ Martin Schneir, Los Angeles
Service at its Best
Danny was on time and very helpful. He know his job and is professional.
~ Nadia, Superior Landscape
Nice, Helpful Service
The technician was a very nice young man and he was very helpful. Good service!
~ Don Rasmussen, Trans-Union Customs Service
Danny completed the job within thirty minutes, adjusting the settings to allow our copies to come out lighter and more legible. Thank you, Danny!
~ Santos Laguna, LA BioMed
Exemplary Customer Service
Alfonzo, my technician, demonstrated exemplary customer service. He showed up on time and was able to solve the problem I had with my printer. He was able to pin point the problem and executed a solution for the problem. I was pleasantly surprised and happy with this experience.
~ Damion McClendon, Alternative Rentals
Happy, Long Time Customer
We have used Cal Tech Copier for years with no complaints! The technicians are sent out promptly, service is always professional and the ladies in the home office are friendly & helpful. I'd recommend Cal Tech for all of your printer and copy needs.
~ Lojie Martin, Optimum Outsourcing
We are very pleased with the services provided by your technician Danny. He is very knowledgeable, always finds a prompt solution to fix our devices. Thank you!
~ Elena Ganous, Hansen Seto LLP
The Printer Doctors!
Friendly service. Cal Tech is always here when we need their services and fast. They are our printer Doctors! Thank you.
~ Sandra, Santa Monica BMW
Cal Tech has wonderful people like Marco, our service technician, who was just here taking care of a color copier that we feared was in really bad shape. Linda scheduled everything and got the part we needed the very next day. They are lovely to work with and very personable. They also follow up to make sure everything works the way it is supposed to. Thank you, Cal Tech.
~ Robin, Coastal Tile
The service man arrived on schedule. He was friendly and helpful. The repair was done rapidly with explanations as he was working. We have always found Cal Tech to provide prompt service.
~ Betty, Park Villa Mobile Home Estates
Printer Issues Resolved
We had Cal Tech in our office three times. They were always on time. Very knowledgeable about our issue with our printer. Reasonably priced and very polite. I would recommend this company to any and every one. Thanks for resolving our printer issues.
~ Mark Hammer, Industrial Hygiene Management Inc.
Positive Copier Company
Marco was the field rep that came out to service our copier. He did an excellent job on the inspection, the assessment of parts & working condition of our copier. He was very knowledgeable about the copier & we felt satisfied with the service & positive that he can maintain our copier service. Marco represented Cal Tech very well.
~ Lagi Brumfield, D.B. Commercial Investments Inc.
Nice & Helpful Company
Our repair man, Jorge, was really nice and helpful. As well as the company in general. Thanks!
~ Mariah Godinez, L.A. Hip Hop Gear
Arrived Promptly in the Morning!
The Service Technician arrived promptly in the morning and was able to fix the machine. We were back up and running in no time!
~ Rachel Lopez, Distribution Now
Always a Pleasure!
I called Cal Tech on 9/17/14 for needed repairs. I was helped promptly. I was told a tech would be in the next day. Alfonso showed up before lunch & took care of the copier. Always a pleasure when dealing with your employees!
~ Dr. James D. Wethe, M.D., Torrance
Happy with House Call
The technician came to my house and stayed until every problem had been fixed. He was knowledgeable and very nice.
~ Cecelia Klein, Van Nuys
Thankful for Cal Tech
Thank you very much for sending Marco to bring life back into our very old Panasonic fax machine. I had taken the machine to the local stationary store where we had purchased a replacement part but the replacement just would not go in properly. Marco figured it out quickly. One of the other company’s numbers I got through the referral pages had nothing to offer me but thankfully did give me your phone number.
~ Arlene Vernetti, West Hills
Pleasant & Pressure-Free
Alfonzo, the tech, was very pleasant & knowledgeable about our product. He explained the need for certain replacement parts but never pressured me into purchasing them today.
~ Dr. Azhar Muttalib M.D., Muttalib & Associates
Good Tech, No Nonsense.
Your company's tech Jorge was good. No nonsense. Just got the job done! Very professional.
~ James Houng, Cargo House, Compton
Informative & Friendly
The technician was very professional & friendly. He explained what he was doing & reviewed when he completed the work. He also informed us of future needs. Gracias.
~ A.J. Camacho, Principal, La Salle Elementary
Patient & Knowledgeable Technician
I will definitely use Cal Tech again. The office personnel who took my calls were terrific and promptly set up an appointment with a technician, Marco, who not only took care of the problem but was polite, friendly, knowledgeable and PATIENT to someone who is basically ignorant about all things technological. Thanks so much.
~ V.J. Curtin, Encino
Great Follow Up
My office has been using Cal Tech for years. They always call us when its time for maintenance. The follow up is great since I'm too busy in the office to be worried about a copier. They always come and never leave a mess. Rafael is great! Answers our questions and concerns.
~ Stephanie, Zweig Schwartzman Prosthodontics
Punctual & Professional
Professional service. Maintained customer contact and communication. Punctual.
~ Mackenzie Anderson, Starboard Medical LLC
We have several printers & copiers which need maintenance or repairs every so often – usually when we are swamped with work! It is extremely convenient to have the quick & efficient response of Cal Tech technicians. We just recently signed the Service Contract & we are loving the free labor plus reduced priced parts! Thanks, Rafael, for helping us out last week. Thanks also to Linda & Melanie for checking in with us on a regular basis & for making sure we are fine.
~ Sila, Ocean Park Casting
Positive & Professional
Satisfied with the outstanding service. Efficient technician Marco was a positive & professional reflection of the company he works for. Just good service from first phone call to completion.
~ Lucinda Acosta, California Institute of Technology
Service was a Pleasure
Very professional & friendly. Explained repairs thoroughly. Alfonzo was very helpful & a pleasure to work with. Thank you.
~ Angelica Lizarrega, Employee Development Department of Covina
Great from Beginning to End
Maxwell Brothers Flooring is the company I work for and they (Cal Tech) always do a WONDERFUL job when they come out to our store. The whole experience is ALWAYS great from beginning to end starting with the order desk. They sometimes make it out that same day if possible or at least try to make it a next day delivery. This is greatly appreciated also because sometimes I tend to put off ordering cartridges till the next minute. Another plus side to this company is that they don't call and hound you to try their products like some others... I definitely urge you to try out their services, we have been using them for a little over two years and will continue to use them!
~ Lisa Jovicic, Maxwell Brothers Flooring
Friendly, Professional Staff
We just started using Cal Tech for maintenance of our copier machine in April, 2014. From the beginning process to signing the contract, Kathy & the staff have been very friendly and professional.
~ Toon Sie, Child Evangelism Fellowship
Quick Turn-Around Time
Your technicians are very nice & professional. I like the quick turn around time.
~ Devon, Champion Windows
Courteous & Efficient
Marco came on time, repaired & cleaned my printer, was courteous & efficient. I am very grateful.
~ Jane Baggott, La Canada
Cheap Toner Prices!
Marco was fabulous yesterday. He has been our service person before & is always excellent. Toner prices are cheaper than Office Depot. I will order from you next time.
~ Diane Forester, JP Cohen Management
Alfonzo has been the service technician who has come out to service my printer. He is very knowledgeable and very friendly. I enjoy when he is here and know that he did a great job on my machine. I would highly recommend Cal Tech Copier and Alfonzo.
~ Victoria Poole, Sierra Madre
Expertise & Individual Care
Your technician, Rafael, attended to some of the same needs I had done in January, but perhaps with a bit more expertise & individual care. He was punctual, pleasant & professional. Inspecting & cleaning the equipment he took care of the tasks at hand, sharing all that he was doing & why. He offered helpful suggestions such as how to retrieve another user's guide; pointed out that I might not be using a small section of the paper holder which could possibly be responsible for my paper jams. He reminded me, once again, how easy it is to order/secure ink from Cal Tech. I've already recommended Cal Tech services to two of my friends & gave them a copy of your business card.
~ Alice Fisher, Carson
We were delighted with the service and intend to use your company whenever we need to. Thank you so much!
~ Alan Blumenfeld, ACT of Communication
Organized, Knowledgeable & Fair
Cal Tech is organized, knowledgeable & fair in charges. We experienced a hard time with another company. However, since we have changed to Cal Tech, we are happy.
~ Rouben Oshian, Ardwin Freight
Cal Tech was a Good Experience
Cal Tech was a good experience for us. Our copier/printer/fax needed major repairs. Linda, in the office, kept me informed of when our parts were ordered, when they were received & of the total cost. Rafael replaced the parts & explained the functions of the parts. Very informative.
~ Kandy Johnson, Precision Aerospace & Technologies, Inc.
Up & Running!
Dewayne was thorough & helpful. He made sure our copier was up & running before he left.
~ Cindy, Friendly Village M.H.P.
Professional & Super Competent
Rafael was professional & super competent. He is a fantastic technician & excellent people/customer service representative. We will be calling your company again when needed.
~ Marissa, Healing Hands Medical Group
Quick to Respond
Cal Tech Copier was quick to respond to our call & we had a tech, Marco, out right away. They found the solution to our color copier issue after we had attempted for a couple of days to figure it out. The tech came in very professionally dressed, completed the work promptly & cleaned up afterwards too! He explained the issue that was resolved & provided excellent customer service. Thanks Cal Tech Copier!
~ Janette, JSM Management LLC
Top Notch Service
Here it is on Christmas Eve & Dewayne was here to repair our copier! Now that is top notch service & really going out of your way to help your customers. Dewayne is very professional & takes great pride in his work to ensure our machines are performing excellent. He is extremely thorough & I'm impressed by his professionalism & high standards. He is definitely an asset to Cal Tech.
~ Melinda Sichta, Dept of Fish & Wildlife for the State of California
Excellent in all Ways!
My tech Alfonzo was excellent in all ways. He was very responsible and paid attention to all of my questions. He did a superb job. I would like to have him back when needed parts arrive. Thanks much!
~ Sam Weber, Burbank
"Outstanding service. Polite, courteous, very knowledgeable, outlined options & cost. Honest. Overall, 10+ rating from the telephone call, to schedule service, to Marco's superb service. Excellent."
~ James M. Acquarelli, Simi Valley
Happy Customer for Ten Years
We have used Cal Tech for well over ten years and we are extremely pleased! All the technicians are very nice. We usually get Marco to do the maintenance and he is fantastic. Linda, in the office, usually calls every month to see if we need supplies which is wonderful. We are extremely happy with Cal Tech.
~ Betty, Pacific Parts International
Treated Printer Gently
Rafael was excellent. He took care of both printers. He was very thorough and made sure that he treated each printer gently. Thank you for sending him over. He did give me pricing information as well as what we need to make both printers run efficiently. He educated me on some things such as compatible toners and how to configure actual toner levels.
~ Lela Khajadourian, Preferred Convention Services
Our technician, Jorge, is very knowledgeable, professional and very courteous. In the office, Connie was very professional in taking the service request and with follow up. Great company to do business with!
~ Silvia Cruz, Cruz Realty and Investments
All the technicians have been very kind and helpful. Cal Tech is always very quick and able to come out within a day’s notice. Our company appreciates the fast responses. We will continue to use and recommend Cal Tech for printer maintenance.
~ Morgan Woleben, Wells Fargo Home Mortgage
I was pleasantly surprised by how efficient this company was, from Linda in the office to the service technician Marco. They called and followed up with arrival times. He repaired the printer with no problem. Verified that my printer was now working properly and only charged a reasonable fee for repair and labor. Very pleased!
~ Diane, J.P. Cohen Management
Friendly & Helpful
We have used Cal Tech's services multiple times to repair our printer. We never have had any problems. Staff is always friendly and helpful. They always get the job done and give us helpful tips or things to watch out for. We will gladly keep using and needing their service.
~ Michelle Wang, Fora Care Inc.
No Down Time
Service technician is always on time. Conducts work in a timely manner & gives full explanation as to services rendered. If parts are required to repair the copier, the response time is done in a manner which allows for our company to continue using the equipment without down time.
~ Kristina Anthony, Unitex International
Considerate & Professional
Alfonzo was serious, considerate and professional. He was also very nice. I liked his professionalism and would be happy to call on him again.
~ Sonia Lazar, Culver City
Our technician, Arturo, got all the parts the next day and installed them the day of. He is awesome! Thanks for such fast service!
~ Crystal Morales, C.B.R. Electric Inc.
Puts me at Ease
Tech was extremely helpful with his recommendations. As usual on time and wasted no time getting to the business at hand. Knows the job well and puts me at ease knowing I'm in good hands. Thank you for your services.
~ Raymond Limon Jr., L.H. Dottie Company Inc.
I was very pleased with the service and repair for our copier. Pricing was fair and the technician arrived within the scheduled time.
~ Mike Maluccio, Maluccio Company
Our serviceman was very pleasant and informative, most importantly, not pushy. He seemed very knowledgeable about our machine and its needs.
~ Sharon, Dr. Philip E. Werthman, MD
The technician was very prompt and very polite. Rafael provided excellent service on my printer. He was very knowledgeable & very thorough in the entire process. I will continue to call your company for service and will purchase all my toner needs from you in the future.
~ Martin Schneir, Los Angeles
Always on Time
I am very happy with our technician Jorge and Cal Tech. He represents your company well. He is always on time and does a good job. He is well groomed also. He always explains repairs and takes time to do a good job.
~ Puri Hartwell, JVC USA Consumer Division
Your employees are excellent! You always notify us when your people will be here. Your service is prompt and efficient and your prices are fair. You always follow up. I am a satisfied customer.
~ Sidney F. Croft, Attorney at Law
Your repair person Marco is very knowledgeable and pleasant. He performed the service required and was very helpful in explaining what may go wrong in the future with our copier. We are very satisfied with his work.
~ Fred Radvinsky, Advanced Cosmetic Research Laboratories Inc.
Marco presented himself right off professionally. He was able to evaluate and solve our printer problems quickly. Marco was personable, friendly and the response time was great. Thank you for the great service provided.
~ Robert Soyster, R.H. Soyster Electric
Professional and Courteous
I am very grateful to have Cal Tech for our service contract. The company is professional and courteous and notifies us when the tech is on his way. Our service tech, Dwayne Perez, is very knowledgeable about his craft and has always corrected the issues with our 12-year-old Ricoh. He is quiet, precise and efficient when doing the repairs. Very happy with the company, the office staff and our service tech.
~ Marsha, Capital Growth Properties
Great Customer Service
I'm very pleased with the service Cal Tech provided our company. Their office along with those onsite. Technician (Marco) provided great customer service. They answered all of our questions and concerns, and had our XEROX Workcentre up and running again. We will definitely be using them in the future for all our business printers.
~ Intrepid Glass & Mirror, Inc.
Cal Tech was wonderful. Rafael was very knowledgeable about the printer and had it fixed in no time. I will definitely call them again when problems occur.
~ Lisa Sweet, DeCuir Machine Inc.